Showing posts with label email etiquette. Show all posts
Showing posts with label email etiquette. Show all posts

Tuesday, September 1, 2015

About your new cat?

Two in a Cube: I always Reply All so that we get appropriate buy-in.
I'm reposting a classic Snarky from 2012.  Not because I'm lazy, but because it's timely.  Note the bullet in email storm on Wikipedia for August 26, 2015.  And enjoy the Twitter thread for Reutersreplyallgate or Replyapocalypse.  Take your pick.


May 3, 2012:
As with any large organization there is a high level of complexity involved with managing people. The more you have the harder it gets.  Good management requires effective communication, but sometimes there is limited capacity or desire for such effectiveness.  The result?  Unintended consequences.

Here's a few of my favorite big company unintended consequences:  Clock-watchers, Outsourcing, and one of the more entertaining of the bunch -- Reply-All disasters.  Enjoy.

Snrky: I always reply all so that we get appropriate buy-in.
Title: About your new cat?

Tuesday, September 18, 2012

I wrote an app to send myself mail when my inbox gets too low

Don't empty your inbox. You're tempting fate. And a messy inbox is a good source of plausible deniability.

Discussions about email organization are rife where I work.  Today someone told me that they take their top 20 items, move them into a temporary folder, move everything else into an archive, and then put the twenty important emails back. Although they were concerned that by the time they were putting the twenty items back, the box was already on its way to being cluttered again.  I use flags, although I have a soft rule that if I read something with a flag, it has to go away, otherwise it's just taking up my time.  Otherwise, I keep my box incredibly clean because it interrupts my thinking.  I have been known to move things to a list in my inbox when it gets particularly messy, but almost always, that's more for brain organization, and I just dump the list into the archive a week later.  And for a while, I was receiving a lot of status messages, so I wrote an Outlook addin to parse them and move the most important content out of the email and into the subject line.  I know people who print their most important items.  But then you have clutters of paper to contend with.  And I know people who send their most important items to another account.  In the end, to each their own if it keeps them efficient.

Title: I wrote an app to send myself mail when my inbox gets too low.
Snarky: Don't empty your inbox. You're tempting fate. And a messy inbox is a good source of plausible deniability.

Thursday, May 3, 2012

About your new cat?

Two in a Cube: I always Reply All so that we get appropriate buy-in.
As with any large organization there is a high level of complexity involved with managing people. The more you have the harder it gets.  Good management requires effective communication, but sometimes there is limited capacity or desire for such effectiveness.  The result?  Unintended consequences.

Here's a few of my favorite big company unintended consequences:  Clock-watchers, Outsourcing, and one of the more entertaining of the bunch -- Reply-All disasters.  Enjoy.